Terms & Conditions
Effective Date: 17/06/2025
Website: zeeta.tn
Owner: ZEETA, located in Tunisia.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
2. Company Information
This website is operated by:
Company Name: [ZEETA]
RC Number (Registre de Commerce): [XXXXXXX]
Tax ID (Matricule Fiscale): [XXXXXXXX]
Address: Rue Jilany, 4014 Knais, Sousse, Tunisia
Contact: support@zeeta.tn | +216 21 309 192
3. Products and Services
We offer products for sale online. Descriptions, prices, and images are presented with the greatest care. However, we do not guarantee the absence of errors.
4. Prices and Taxes
All prices are listed in Tunisian Dinar (TND) and include VAT (TVA), unless stated otherwise. Shipping costs are calculated separately and displayed at checkout.
5. Orders
Placing an order constitutes a binding contract. We reserve the right to refuse or cancel any order in case of payment issues, fraud suspicion, or product unavailability.
6. Payment
We accept the following payment methods:
- Cash on delivery (paiement à la livraison)
- E-DINAR, e-payment via local banks
- Bank transfers or other methods as specified during checkout
- Paypal
Payments must be made in full for the order to be processed.
7. Delivery
Delivery is available throughout Tunisia and Abroad.
Shipping fees and carriers are shown during checkout.
8. Returns and Refunds
According to Tunisian consumer protection law (Loi n° 2009-69 du 12 août 2009):
- You have 7 days from the delivery date to return products in their original condition.
- Some products (e.g., perishable goods, custom orders, opened hygiene products) are not eligible for return.
- Refunds are processed within 7 working days after receiving and inspecting the return.
Contact us at support@zeeta.tn to initiate a return.
9. Warranties
Products are covered by the manufacturer's warranty, if applicable. Please keep your invoice for warranty claims.
10. User Obligations
You agree:
- Not to use the website for fraudulent or illegal purposes.
- To provide accurate personal and payment information.
- To respect copyright and intellectual property laws.
11. Limitation of Liability
We are not liable for:
- Indirect or consequential damages,
- Delays due to third-party carriers or force majeure,
- Technical issues beyond our control.
12. Privacy Policy
Your personal data is processed in accordance with Tunisian data protection regulations (Law n° 2004-63). Please refer to our [Privacy Policy page] for full details.
13. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page, and continued use of the website implies acceptance.
14. Governing Law
These Terms are governed by Tunisian law. In case of disputes, the competent courts of Tunisia will have jurisdiction.
15. Contact Us
For any questions or complaints, contact:
Email: support@zeeta.tn
Phone: +216 21 309 192
Address: Rue Jilany, 4014 Knais, Sousse, Tunisia