Privacy Policy
Effective Date: [17/06/2025]
Welcome to [ZEETA] ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [zeeta.tn], make a purchase, or otherwise interact with us. We are committed to protecting your personal data in accordance with the applicable data protection laws in Tunisia and international standards.
1. Information We Collect
When you use our services or visit our site, we may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email, national ID (if required for delivery).
- Payment Information: Credit/debit card details, mobile payment data (handled securely by certified payment gateways).
Order Information: Products ordered, delivery address, billing information.
- Technical Data: IP address, browser type, operating system, access times, and referring website addresses.
- Cookies and Usage Data: For analytics and personalized experiences (see our Cookie Policy).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, products, or services.
- To improve our website and customer experience.
- To personalize your shopping experience.
- To comply with legal obligations, including tax and customs requirements.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:
- Trusted third-party service providers, such as delivery companies (e.g., La Poste Tunisienne, First Delivery) and payment processors.
- Legal authorities, if required to do so by law, court order, or other legal obligation.
- Marketing services, only if you have opted in to receive marketing communication.
4. Your Rights
Under Tunisian law and applicable data protection rules (such as Law No. 2004-63), you have the right to:
- Access, correct, or delete your personal data.
- Withdraw your consent for marketing at any time.
- Object to the processing of your personal data in certain cases.
To exercise these rights, please contact us at: [support@zeeta.tn]
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by Tunisian law.
6. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. International Data Transfers
If we transfer your data outside Tunisia (e.g., to cloud services), we ensure appropriate safeguards are in place in accordance with applicable laws.
8. Cookies
We use cookies to improve your browsing experience. You can control cookie settings through your browser or read more in our [Cookie Policy].
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at:
ZEETA
Email: support@zeeta.tn
Phone: +216 21 309 192
Address: Rue Jilany, 4014 Knais, Sousse, Tunisia