Secure payment

Secure Payment

At ZEETA.TN, your payment security is our top priority.
We are committed to providing you with a safe and trustworthy shopping experience through secure payment solutions that meet international standards.

1. Payment Methods Accepted

We currently accept the following payment methods:

  • Cash on Delivery (COD) – Pay in cash when your order is delivered anywhere in Tunisia.

  • Bank Cards – We accept Carte e-Dinar, Visa, and MasterCard, issued by Tunisian or international banks.

  • Mobile Payment – Payment via D17, Flouci, or other authorized Tunisian mobile wallets (if available).

  • Bank Transfer – Manual transfers to our RIB upon request for bulk or B2B orders.

2. Payment Security

To ensure maximum security for your financial data, we use SSL (Secure Socket Layer) encryption throughout the entire checkout process. All card payments are processed through certified and secure Tunisian or international payment gateways, such as:

  • SMT Gateway (STB, ATB, etc.)

  • Monétique Tunisie

  • Verified by Visa / MasterCard SecureCode

We never store your credit card details on our servers.

3. 3D Secure Authentication

For card payments, we may use 3D Secure verification, which adds an extra layer of protection by asking you to confirm the transaction via an SMS or a mobile app notification from your bank.

4. Fraud Protection

We monitor all transactions to prevent fraud. In some cases, we may contact you to verify your identity or order details before shipping. If we suspect fraudulent activity, we reserve the right to cancel the order.

5. Tips for a Secure Purchase

  • Make sure you’re connected to a secure network (avoid public Wi-Fi).

  • Look for the padlock 🔒 icon in your browser’s address bar.

  • Never share your payment information with third parties.

6. In Case of Payment Issues

If you encounter a payment failure or suspect unauthorized use of your card:

  • Contact your bank immediately.

  • Reach out to our support team at:
    Email: support@zeeta.tn
    Phone: +216 21 309 192

7. Confidentiality Guarantee

Your personal and financial information is kept strictly confidential and is never sold or shared with third parties for marketing purposes.